What to do if your submitted form is rejected by Cheshire West Adult Social Care


  • You will receive an automated email notification if a form is returned to you by Adult Social Care
  • In order to view returned forms you must be logged into your Portal account

Use the link in the email;
  • Click the link to login to the portal
  • This will open the subheading View submitted forms
  • Returned forms will display in a table headed Forms requesting more information.
  • To edit a submitted form click the form title to open.

Alternatively, to find a returned form without using the email link;
  • Click on your user name
  • This will open a menu choice
  • Click My Forms
  • Click View submitted forms
  • Returned forms will display in a table.  To edit a submitted form click the form title to open.